Privacy policy

This Privacy Policy explains how Istrience Collective, located at Zoraniceva 4, 52100 Pula, Croatia, collects, uses, and protects your personal data when you use our website. We are committed to safeguarding your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable Croatian laws.

1. Website Owner Information

Company/Owner: Istrience Collective

Address: Zoraniceva 4, 52100 Pula, Croatia

Email: info@istrience-collective.com

2. Data We Collect

When you fill out our contact form, we may collect the following personal data:

First name and last name (required)

Email address (required)

Phone number (optional)

Country (optional)

Message content (required)

In addition, our website may automatically collect certain technical data, such as your IP address, browser type, and usage data, for security and analytics purposes.

3. How We Collect Data

Directly from you when you fill out the contact form

Automatically through cookies and similar technologies

4. Purpose of Data Collection and Use

We use your personal data for the following purposes:

To respond to your inquiries and messages

To communicate with you regarding your requests

To improve our website and services

To comply with legal obligations

We do not use the collected data for unsolicited marketing without your explicit consent.

5. Sharing of Data with Third Parties

We do not sell or rent your personal data. However, we may share data with trusted service providers that help us operate the website (e.g., hosting, analytics, IT support), under strict confidentiality and data protection agreements.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Ensure proper website functionality

Analyze traffic and usage

Improve the user experience

You can manage or disable cookies at any time through your browser settings.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

8. Your Rights

In accordance with GDPR, you have the right to:

Request access to your personal data

Request correction or deletion of your data

Restrict or object to the processing of your data

Withdraw consent at any time

File a complaint with the Croatian Personal Data Protection Agency (AZOP)

To exercise your rights, please contact us at info@istrience-collective.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a new effective date.

10. Contact

If you have any questions regarding this Privacy Policy, please contact us at:

Istrience Collective

Zoraniceva 4, 52100 Pula, Croatia

Email: info@istrience-collective.com